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WhatsApp, email, your website, your CRM, Google Sheets and your invoicing software. Data that comes in through one reaches the rest without anyone typing it again.
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Process automation for businesses
Repetitive work no longer needs a person.
We connect the tools your team already uses so orders, invoices and reports move from one to the next on their own. No switching software, no migrating anything and nobody copying data by hand.
- With the tools you already use
- Runs around the clock
- Alerts you if something fails
01 What we automate
If someone copies data from one place to another, it can be automated.
Copying a WhatsApp order into Excel, moving that Excel data into an invoice, typing the same confirmation message forty times a day, building Monday's report by hand. These are tasks that take no judgment and follow a rule.
Follow-up on every new lead
The lead gets recorded, the salesperson gets notified and, if nobody reaches out within the time you set, a reminder goes out.
Reports that arrive on their own
The day's numbers land in your inbox or your team's group chat at the time you choose. Nobody has to build Monday's report anymore.
AI steps, only where needed
When the task calls for it, AI reads an email or a PDF, sorts the request or writes a draft. The rest of the workflow follows fixed rules.
Alerts when a workflow fails
If a tool stops responding or a step doesn't complete, you get an alert. You find out before your customer does.
One condition: they have to be connectable
We only work with tools that allow integrations. We check which of yours do during the free assessment, before we quote.
02 The difference
Automation or assistant?
Both save work, but they solve different problems. Knowing which one you need keeps you from paying for the wrong one.
This page
Process automation
It doesn't chat: it acts. It follows rules that move data between the systems your business already uses, without anyone doing it by hand.
- It starts with an event: an order, a form, a time of day.
- It records, invoices, notifies and reports in your tools.
- It does the same thing every time, without skipping steps.
Example: an order comes in and it's recorded, invoiced and the team is notified.
Another service
AI assistant
It chats with your customers on your website and WhatsApp. It understands what they write in their own words and hands off to a person anything that takes judgment.
- It answers with your business's information.
- It asks the questions that qualify the customer.
- It books the appointment or takes the order.
Example: a customer asks about a price at midnight and leaves with an appointment booked.
See AI assistantsYou can combine them. The assistant handles the conversation and the automation takes care of what happens next: recording the customer, confirming the appointment and alerting your team. To really understand the difference, read the AI automation guide.
03 How it works
From repetitive task to a workflow that runs itself.
You don't switch software or migrate anything: the workflow is built on top of what your team already uses.
- 01
Free assessment
We review which tasks your team repeats and with which tools, and tell you which ones can be connected.
- 02
Written proposal
Which workflows we'll build, in what order and for what price. You pay 50/50: 50% to start, 50% on delivery.
- 03
Build and testing
We build the workflow and test it with real cases from your business before we switch it on.
- 04
It runs, we monitor it
The workflow runs on Blinq's infrastructure, with alerts if anything fails and support for as long as it's active.
- Free assessment
- Written proposal
- 50/50 payment
- Support for as long as the workflow is active
04 Examples
What it looks like in a business like yours.
Workflows that can be built for each type of business. Each one depends on your tools allowing integrations.
- Restaurant
An order that comes in on WhatsApp or the website goes to the kitchen, is deducted from inventory and is logged in the sales sheet. At closing, the day's summary goes to the owners' group chat.
- Clinic
Every booked appointment is saved to the patient's record and a reminder goes out the day before. If the patient doesn't confirm, the front desk gets an alert to call them.
- Store
An approved payment creates the invoice, sends it to the customer and updates stock. When a product drops below its minimum, you get an alert to restock it.
- Logistics
Each new shipping label notifies the customer with their tracking number, every status change is updated in the shared sheet and the delivery report arrives in your inbox on its own.
05 Questions
Questions about process automation.
Have another question? Message us and we'll reply the same business day.
Ask on WhatsAppWhat is process automation?
It's setting up the tasks that always follow the same rule to run on their own. When something happens, like a new order, a submitted form or Monday at 8:00 a.m., the system does the steps a person used to do: recording, invoicing, notifying or sending a report.
Do I have to switch software or migrate my data?
No. We connect the tools your team already uses. The condition is that they allow integrations, and we check which ones do during the free assessment, before we quote.
How is it different from an AI assistant?
An AI assistant chats with your customers and hands off to a person anything that takes judgment. An automation doesn't chat: it moves data between your systems by following rules. You can combine them: the assistant books the appointment and the automation records it, confirms it and alerts your team.
Do you use artificial intelligence?
Only in the steps that need it: reading an email or a document, sorting a request or writing a draft. The rest of the workflow follows fixed rules, which give the same result every time.
What happens if a workflow fails?
Every workflow has alerts. If a tool stops responding or a step doesn't complete, an alert goes out so it can be fixed before your customer notices.
How much does it cost to automate a process?
It's priced per workflow and depends on how many steps and tools it has, so the exact price comes after the free assessment, with a written proposal and 50/50 payment: 50% to start, 50% on delivery. The workflow runs on Blinq's infrastructure and is supported while it's active. If any tool charges for its connection, that cost is listed in the proposal.
Other services
- AI assistantsThey answer, qualify and book on your website and WhatsApp.
- Custom softwareERP, CRM, POS and SaaS for your operations.
- Website rescueFor the website you already have that stopped working the way it should.
- Business websitesYour company explained in minutes, with a quote tool and lead capture.
- Online storesCatalog, online payments and orders that go straight to your WhatsApp.
- Digital advertisingMeta and Google ads connected to your website and your WhatsApp.
What task does your team repeat every day?
Tell us which one, and in the free assessment we'll tell you whether it can be automated with the tools you already use.
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